If your credit card statement directed you to visit this web site, then your credit card was used to purchase a subscription to a membership based web site. The "descriptor" or "merchant name" on your credit card statement is not the same as the name of the web site that you joined. The best way to identify exactly what membership the charge on your statement was for is to use the automated "research a charge" tool below or to call us and speak with a representative.
Call us Toll FREE!
Know before you call:
1. Credit Card Number
2. Name on Card
A high percentage of fraud claims are by customers who do make the purchase, only to deny it later. Please note that completing a legitimate purchase, then claiming fraud is a form of fraud and is an illegal practice punishable by law. After a Fraudulent transaction is claimed the Account will be blacklisted, making future online purchases difficult with us and other E-Businesses.
Tell us how you purchased your subscription
If you are having difficulty looking up your supscription using this method, please submit a customer support form with as much information as possible.